Shipping policy

We ship worldwide. Our US domestic customers get free shipping and free returns policy within 30 days upon receipt of product.

You can view shipping options and costs at checkout before any payment info is entered. 

Note: The rates displayed are for shipping charges only and do not include any customs, duties, or taxes required by the destination country.

Orders placed before 2 p.m. PST ship same day. Our complimentary USPS Priority Mail service should deliver them to you anywhere in the U.S. in about 2-4 days. If you need a guaranteed delivery date, additional shipping options via FedEx are available at checkout.

We'll send you a shipment confirmation and tracking number as soon as your Kira Bani ship out. You can also log in to your account to check the status of an order. Keep in mind, USPS and FedEx can sometimes take up to 24 hours to update initial tracking information.

Returns and exchanges

Returns and exchanges are easy. As long as your purchases are in original condition, we cover shipping both ways in the U.S.!  For exchanges, if you're the original purchaser, we'll ship your new pair(s) along with a prepaid return label to send back whatever you decide not to keep. Plus, we don't charge your credit card so long as we receive the pair(s) and accessories back. To return Kira Bani, we'll email you a prepaid return label for you to send your pair and accessories back for a refund. You can email us at love@kirabani.com.  If you are outside of the U.S. or have any other questions, feel free to contact us at love@kirabani.com

Once your Kira Bani shoes are received and processed by our team, a credit will be issued to the original form of payment. That process typically takes a couple days, but can vary depending on your credit card.